Pyramid Housing Management System

Designed with housing professionals for rent accounting & arrears management, maintenance, finance & client management

Since 1983, OmniLedger have worked in partnership with like-minded housing professionals to address shifting sector challenges with the Pyramid Housing Management system; from preventing homelessness and providing supported housing, to investing in communities and promoting independence in today’s digital society.

Pyramid SaaS Housing Management

Access your housing management system at any time with Pyramid SaaS (software as a service). Designed for small and large registered social landlords.

Single Users+

Systems from 1 user upwards, designed for social & private landlords of all sizes

Secure

Hosted on a Microsoft Azure Platform with the latest security updates, disaster recovery & GDPR compliance

24/7 Access

Access your system at any time

Modular System

Customise the system to fit your business model using module bundles

Subscription

Easily managed quarterly subscription plan

Dedicated Support

Support desk, web portal & customer forum access included

Pyramid SaaS Module Bundles

Customise Pyramid to fit your organisations business model using these modular bundled packages:

  • Core System
    Pyramid’s core security and report generation tools. (Mandatory)
  • Rent Accounting
    Everything you need to manage tenant rents and arrears.
  • Property Maintenance
    Manage your day-today repairs and cyclical maintenance.
  • Financial Accounting
    Real-time financial accounting that’s integrated to all peripheral ledgers.
  • Purchase Ledger
    Maintain supplier information for repairs, maintenance and purchase order processing.
  • Sales Ledger
    Create and monitor sundry debtors and tenant recharges.
  • Client Management
    Streamline client care by building personalised support plans.
  • Executive Dashboard
    Delivers real-time KPI’s in a presentable dashboard.
  • Custom Data
    Not enough data fields? Custom data provides you an additional 1,000 tailored & reportable fields.
  • Automated Email Alerts
    Send automated emails, reminders and tasks for tenants or staff at key trigger points.
  • Landlord Management
    Everything you need to manage properties on behalf of private landlords.
  • SMS
    Engage with your tenants using intlligent text messages.
  • MyTenancy
    Allow tenants to view their rent account online with MyTenancy.
  • Mobile Working
    Use the Pyramid Mobile App to collect and update date, or mobilise your DLO.
  • Document Management
    Store all your important files and documents digitally

Subscription Plans

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Pyramid Essentials

A 1 to 3 user plan designed for smaller and growing social landlords, containing everything needed to manage rents, arrears, maintenance and financial accounting. From only £99 per month.

Pyramid Essentials +

All the benefits of Essentials, but with added ASB Register, Sales Ledger, Planned Maintenance, Waiting List, Client Management, Journal Import and Component Accounting. From only £149 per month.

Pyramid SaaS

A 4 to 50 user plan, designed for small and large social landlords. Build and scale the system how you want, to fit your organisations needs. Monthly subscription based on selected modules and number of users.

Training & Support

Fast Track Delivery

Worried about migrating to a new system? OmniLedger has you covered. We’ve developed tools to extract data from any system. Our project managers will help you with data verification and system customisation every step of the way, getting your system live in as little as 8 weeks.

Training

Our project management and training team have years of experience within the sector, and have a proven track record of implementing new systems on time and within budget.

Dedicated Support Line

Our support team operates on a fast response service level agreement for your on-going care.

On-Site Pyramid Housing Management

Take ownership of your system with this lifetime plan, designed for medium to large social registered landlords. Installed using your on-premise hardware, virtual environment or even on a brand new server provided by OmniLedger, which our engineers will plug into your network.

Four Users+

Systems from 4 users onwards, designed for medium local to large multi-region private & social landlords

Lifetime Licence

Licences and software are yours forever with a single purchase

System Customisation

Design the system you want from Pyramid’s portfolio of modules and sub-modules

Network Compliance

Implemented using your network compliance model

Network Hardware

Optional network implementation with Pyramid, including fail-over & disaster recovery

Dedicated Support

Support desk, web portal & customer forum access included

Customising the Pyramid Housing Management System

Customise Pyramid to fit your organisations business model with a flexible array of Housing Management tools:

Core Features

Rent Accounting & Arrears Management

Everything you need to manage tenant rents and arrears, including comprehensive reporting tools, batch payment imports, mass statement generation and more.

Repairs & Maintenance

Everything you need to manage day-to-day repairs and cyclical maintenance, including comprehensive reporting tools for contractor performance and quality satisfaction; as well as import tools for batch supplier payments and schedule of rates.

Financial Accounting

Real-time financial accounting that’s integrated to peripheral ledgers, such as rent, sales, purchase. Includes up to 13 accounting periods, automated regular posting, depreciation journals and more.

Client Management

Capture detailed information and create a personalised support plan for each of your clients, including client progression, associated partners, schemes, incident logging, safeguarding concerns and risk assessments.

OmniPrint Reporting

Every module in the Pyramid Housing Management System includes a custom report generator, allowing your team to analyse information in any way you want.

Automation & Integration

Pyramid includes a range of automation tools to help your team build the ideal workflow that manages business processes. Including integration with third party software.

Extended Features

SMS Text Messaging

Enhance how you communicate with tenants using batch processed or fully automated intelligent texting services.

Mobile Working

Use the Pyramid Mobile App to collect and update date, or mobilise your DLO.

Online Web Portals

Provide a secure online portal that will allow your tenants and staff to view rent account information, request repairs and update personal data, 24/7.

Document Management

Standardise & moderate how staff save important documentation using data from your Pyramid Housing Management System, for efficient retrieval & secure disposal at a later date

Choosing your Pyramid Licencing

Flexible licencing that best fits your organisation in a cost effective manner. Just select the number of concurrent users and clients required.

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Concurrent Users

This is the maximum number of users you’d like to be able to access the Pyramid Housing Management system at the same time.

Clients

This is the number of user accounts you require for your system.

Training & Support

Fast Track Delivery

Worried about migrating to a new system? OmniLedger has you covered. We’ve developed tools to extract data from any system. Our project managers will help you with data verification and system customisation every step of the way, getting your system live in as little as 8 weeks.

Training

Our project management and training team have years of experience within the sector, and have a proven track record of implementing new systems on time and within budget.

Dedicated Support Line

Our support team operates on a fast response service level agreement for your on-going care.

Pyramid’s broad range of applications and technology solutions are designed to help you transform customer services and enhance business efficiency. All this achieved through enriching the lives of tenants and clients by promoting greater independence with 24/7 self-services; such as SMS Text Messaging, Secure Online Portals and building a good credit score through rent payments.

Whether it’s day-to-day management or delivering long term objectives, all of OmniLeger’s solutions are designed in partnership with our customers. With dynamic integration, modular design and software tailoring service, the Pyramid Housing Management System is the ultimate solution that delivers social housing professionals information quickly, easily and on time; enabling stress free reporting for annual audits and day-to-day operations.

Successfully implemented with numerous Housing Associations, Co-ops and YMCA’s across the UK and Ireland, many have continued to manage their business with Pyramid for well over a decade. Featured below is a portfolio of the Pyramid Housing Management System’s modules that have helped social housing professionals nationwide support their service users.

Rent Accounting

Tenant rents and arrears management

Landlord Management

Maintain properties on behalf of private landlords

Void Management

Manage property re-let times & revenue loss

Waiting List

Process applicants with personal points system

Supporting People

Streamline client care with personalised support plans

Executive Dashboard

Delivering your management team real-time KPI’s

Repairs & Maintenance

Everything you need to manage and maintain properties

Financial Accounting

Real-time financial accounting with integration to all peripheral ledgers

Component Accounting

Depreciate by block or scheme, amortise grants and comply with FRS102

Purchase Ledger

Maintain supplier information for repairs, maintenance and purchase order processing

Invoice Authorisation

Digital invoice authorisation with barcode scanning & automatic indexing

Sales Ledger & Invoicing

Create and monitor sundry debtor accounts for tenant re-charges

Making Tax Digital

Submit digital tax for RSL’s fully registered and partially exempt from VAT.

Document Management

Electronically standardise & moderate documentation storage

Mobile Working

Delivering key information to mobile staff for rents, repairs & client care

MyTenancy

Providing tenants with an online self-service portal to their rent account

Pyramid Online

Providing mobile staff with a secure portal to view & update tenant data on the move

Pyramid Messenger

SMS Text Messaging designed for social housing

Automated Email Alerts

Send automated emails, reminders and tasks for tenants or staff at key trigger points.

Experian Rents

Helping social housing tenants build a good credit score with rent payments

Intelligent Forms

Send tenants intelligent online forms & surveys using text messages

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Want to know more about how Pyramid can transforms your organisation? Contact us today.

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