PyramidG2 Housing Management System for Registered Providers

A cloud-based housing management system designed specifically for the UK social housing sector to manage rents, arrears, property maintenance, client support and financials.

Developed in partnership with sector professionals, PyramidG2 provides registered social landlords of all sizes with the tools required to face modern challenges. All achieved with built-in customisation and a truly integrated real-time system that always presents the latest information.

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Adullam Homes Housing
Ability Housing Association
Brighton Housing Trust
Chelmsford City Council
Dimensions UK
Keniston Housing Association
NACRO
One CIC
Shian Housing Association
Social Interest Group
Tamil Housing Association
Target Housing
Thorners Homes
United Communities
Westway Housing Association

What’s included with PyramidG2?

Each PyramidG2 system comes with everything your team needs to manage all aspects of housing management, including tenants, clients, properties and finances. Regardless of whether you’re a large or small organisation, PyramidG2’s all-inclusive package will support your business as requirements evolve. Features include:

Housing & Support

All the tools your team needs to manage residents and support services. Modules Include:

– Tenant, Landlord & Rent Management
– ASB, CCC, Incidents & Safeguarding Monitoring
– Client Support Plans & Progress Recording
– Void Property Monitoring
– Waiting List

Property Maintenance

Manage your property portfolio’s day-to-day and long-term maintenance needs. Modules include:

– Cyclical Maintenance
– Planned Maintenance
– Responsive Repairs

Financials

Manage your finances using PyramidG2’s integrated ledgers. Alternatively, there are integration options for third party tools like Sage, Open Accounts, Xero and more. Modules include:

– Purchase Ledger
– Sales Ledger
– Component Accounting
– Nominal Ledger

Core System

Benefit from a range of management and tenant engagement tools designed to provide information quickly and enhance your organisations services. Modules include:

– Intelligent SMS
– Mobile Working
– Online Tenancy Portal
– Custom Report Generator
– Integration Tools

What does PyramidG2 look like?

PyramidG2 has been designed with user experience at the forefront. We recognise that getting the information your team needs quickly is key to productivity and driving mission objectives. Here’s are some highlight features that enables users to quickly perform their day-to-day tasks easily:

Designed for UK Registered Social Landlords

With over 36 years experience in developing solutions for the social housing sector, PyramidG2 is adaptable to any organisations requirements regardless of whether you’re a large regional housing association or smaller local TMO. This is achieved with a combination of customisable fields, datasets and reference codes, along with engagement tools like intelligent SMS, mobile working and online portals.

For Housing Associations

Whether you offer, floating support or general/supported housing, PyramidG2 provides your team with a full spectrum of tools that will allow you to manage all aspects of tenant, client, financial and property management. Including Mobile Working, SMS and online tenant portals. You’ll be able to customise the system to fit with the services you provide using user defined tables, fields and custom data.

For YMCA’s

With PyramidG2’s fully integrated Rents and Repairs package, your team will be able to process short term (hostels) and longer term tenancies (homes) using variable charge frequencies, all whilst reporting from real-time data. Includes full integration with popular financial packages like Sage, Xero and Open Accounts.

For SME’s

Whether you’re a TMO, Co-op or a small housing association, PyramidG2 includes all the modules you need to manage your business, from systems as small as a single user licence. PyramidG2’s SaaS based subscription model makes it highly affordable with no commitment from your team needing traditional onsite server hardware. With just a computer and internet connection your team will be able to service Rents, Repairs, Financials and Client Support.

Why work with OmniLedger?

PyramidG2 is supported by a team of OmniLedger specialists to assist your staff in achieving mission objectives. We pride ourselves in delivering an excellent service level agreement to all customers, so that your team can focus on getting the job done instead of being held up by technicalities.

Fast track implementation

Our project managers have many years of experience working with the social housing sector. Armed with data extraction tools, data verification services, mass uploads and system customisation, your team can be live with PyramidG2 in as little as 8 weeks.

Excellent SLA Support

All customers benefit from our fast resolution service level agreement (SLA) support plan. With fast resolution times (from as little as 2 hours for urgent cases) and on-target annual averages of 96%, you can be safe in the knowledge that your team will always been performing their day-to-day role instead of wrestling with technology.

24/7 Online Help

All customers benefit from our online support portal and forum, where users will always have access to training resources and communicate with other PyramidG2 users. Includes introduction courses for new starters so they can be up and running as soon as possible.

Working with OmniLedger

PyramidG2 Licencing

The PyramidG2 Housing Management System’s flexible licencing model has been designed to fit organisations of all sizes and can be scaled as your business grows.

Concurrent Users

Set-up an unlimited number of users on your system but only pay for the number of concurrent users required.

Scalability

With prices starting at 1 user PyramidG2 is scalable to an unlimited number of users. Just add users as and when your business grows.

Subscription Based SaaS

Manage your budgets easily with PyramidG2’s quarterly subscription model. No need for any on premise servers. All you need is a computer with an internet connection. All the network maintenance & backup is handled by us.

Price point peace of mind

Based on your initial investment and housing management system configuration, prices can be fixed for 3 or 5 years, to provide peace of mind. There are no surprise increases and after the initial term, only CPI increases would be levied.

“For an association of our size, Pyramid was the perfect solution. As soon as we decided to proceed with the implementation, OmniLedger’s fast track project management approach meant the system and training were delivered quickly and effectively.”
Innisfree Housing Association
“With access to accurate information, Action has been able to make key business decisions, based on true KPI information, to continually make improvements to our services.”
Action housing & support
“We were delighted to find that OmniLedger’s Pyramid Housing Management System addressed virtually every point that was outlined. OmniLedger had also shown that information could quickly be extracted from Pyramid in a wide variety of analysis formats, using either standard reporting tools or a custom report generator.”
Chelmsford City Council
“Within 12 weeks, our data was uploaded, and we were able to go live. The system’s easy-to-use interface meant that training was minimal, and we were able to start using it immediately. Pyramid’s centralised database and automated notifications meant that information is far more accessible.”
Thorner’s homes
“In the months since going live, we have processed an additional 300 FRA’s through the time savings achieved. The digital nature of the Pyramid Mobile and removal of external assessors has increased the quality of FRA’s being completed, meeting regulatory conditions and providing substantial savings.”
Dimensions UK

Book your free consultation

Want to know more about how PyramidG2 Housing Management Solutions can digitally transform your organisation? Get in touch with our consultants today.