MyTenancy Webinar

Learn how tenant digital inclusion can be achieved with the MyTenancy online portal in this webinar:

– 14th June 2022 at 10:30am

What is MyTenancy?

MyTenancy is a secure online self-service portal for tenants, providing them with control over their personal information and access to their tenancy information 24/7.

The portal is hosted at OmniLedger’s UK datacentre via, complete with backup facilities and the latest cyber security safeguards to ensure tenant information is protected. Combined with integration to the Pyramid Housing Management system, tenants can view their data without a direct connection to your network, ensuring maximum online security.

Self Service features include:

  • Self-registration and email validation
  • Forgotten password re-set
  • Manual password re-set
  • Personal information update
  • Paying their rent
  • Reporting a repair
  • Viewing online tenancy documents

What can you expect from this MyTenancy webinar?

In this webinar you will find out about:

  1. Creating an account and logging In
  2. Tenant summary
  3. Custom information
  4. Tenancy & contacts information
  5. Editing contacts
  6. Payments & assignments
  7. Repair history
  8. Requesting repairs
  9. Viewing online documentation

Register your place

The webinar will be hosted using Teams. To register your place complete the form below. Alternatively, should you have any questions then please contact us on

Apologies, this webinar is now fully booked. Another session will be arranged in the near future.