Waiting List

Process applicant waiting lists according to your organisations criteria

Waiting List For Social Housing

  • Applicant database with household profiling
  • User-defined points assessments
  • System generated correspondence
  • Automatic matching of applicants to suitable properties
  • Multiple waiting lists
  • Full correspondence/contact history

Pyramid’s Waiting List allocations system consists of a number of components to provide a flexible solution for most RSL’s. Using a variety of user definable fields and tables ensures that the applicant data file can be manipulated to service most requirements. Features of this module include:

Applicant Data

  • Single and joint applicant support
  • Full points assessment
  • Applicant status monitoring
  • Family makeup and contact file
  • Application and review date monitoring
  • Automated tenant creation
  • Waiting list type and category facility
  • Income source recording
  • Disability recording
  • User defined tables for:
  • Points
    • Status codes
    • Areas
    • Source
    • Refusal Reasons
  • Integration with intelligent text messaging to keep your applicant list up to date with automatic review text messages

Processing Options

  • Applicant listing
  • Position on list enquiry
  • Offer and tenancy document generation
  • Offer refusal monitoring
  • Report on time from application to housed
  • Match applicant facilities
  • Full applicant history, recording:
    • Letters
    • Images
    • Status changes
    • Actions
  • Simple Tenancy set-up using applicant data

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Latest Case Studies

Innisfree Housing

First registered in 1985 to meet the housing and support needs of the Irish community, Innisfree Housing Association now owns and manages over 550 homes mainly across the London Boroughs of Brent, Camden and Haringey.

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