Waiting List

Process applicant waiting lists according to your organisations criteria

Waiting List For Social Housing

  • Applicant database with household profiling
  • User-defined points assessments
  • System generated correspondence
  • Automatic matching of applicants to suitable properties
  • Multiple waiting lists
  • Full correspondence/contact history

Pyramid’s Waiting List allocations system consists of a number of components to provide a flexible solution for most RSL’s. Using a variety of user definable fields and tables ensures that the applicant data file can be manipulated to service most requirements. Features of this module include:

Applicant Data

  • Single and joint applicant support
  • Full points assessment
  • Applicant status monitoring
  • Family makeup and contact file
  • Application and review date monitoring
  • Automated tenant creation
  • Waiting list type and category facility
  • Income source recording
  • Disability recording
  • User defined tables for:
  • Points
    • Status codes
    • Areas
    • Source
    • Refusal Reasons
  • Integration with intelligent text messaging to keep your applicant list up to date with automatic review text messages

Processing Options

  • Applicant listing
  • Position on list enquiry
  • Offer and tenancy document generation
  • Offer refusal monitoring
  • Report on time from application to housed
  • Match applicant facilities
  • Full applicant history, recording:
    • Letters
    • Images
    • Status changes
    • Actions
  • Simple Tenancy set-up using applicant data

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Latest Case Studies

Dimensions UK

Dimensions, one of the UK’s largest not-for-profit organisations, are dedicated to providing high quality personalised support for people with learning disabilities and autism, helping them to be actively engaged with and contribute to their communities. People and their families are at the heart of everything Dimensions does. Having started off with just a single phone…

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