Pyramid Online is a hosted service by OmniLedger designed for registered providers, providing mobile staff with a secure portal to view and update tenant information while on the move. Fully optimized for mobile devices, your staff will be able to spend more time with your tenants using any smart phone or tablet. Information available to mobile staff include:
- General Tenant Details & Related Contacts
- Tenant Rent Accounts
- Historical Tenant Notes
- Managers & Officers Allocated To The Tenant
- Property Maintenance Request & Repair History
- Property Components For Cyclical Maintenance
Mobile Information Updates
Pyramid Online provides mobile staff with the facility to update tenant information and to record new contact on the move. Options include:
- Adding New Tenant Related Contacts
- Adding New History Records
- Posting Rent Payments
- Making Repair Requests
Data security is vital; which is why Pyramid Online’s portal is secured behind an SSL certificate to ensure end to end encryption. The service is hosted through OmniLedger’s data-center equipped with the latest hardware and software security, with information transferred on a regular basis through secure FTP, so there is no direct threat to your network or data.
Pyramid Online also includes double opt-in authentication via email and account security management facilities; providing the user with all the tools they need to manage, recover and reset their password information. While all modern devices come with built in security locks, Pyramid Online also has a built in automatic time-out feature to prevent idle access.
However, in the event you believe the mobile device or account has been compromised, your designated Pyramid Online administrator can block that account from accessing any of your data remotely.
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Latest Case Study
In more recent history, Target Housing invested more than ever to expand the services they provide to complex needs’ clients. Including £30M in 30 properties, procuring a 24/7 hostel in Rotherham and extensions to council allocated support projects. All these are maintained using the Pyramid Housing Management system, which has served Target Housing since 2011.
Promote digital independence for your service users with Pyramid’s Tenant Web Portal, MyTenancy. Access rent account information and important documentation 24/7 from any device.
Reduce workload duplication by delivering vital information directly to your field teams’ devices and letting them complete jobs onsite.
The Pyramid Rent Accounting forms the foundation of all your tenant and property data; assisting housing professionals streamline rents and arrears management through integration and business intelligence.