Pyramid Online

Providing mobile staff with a secure portal to view and update tenant information while on the move.

Pyramid Online for Social Housing

  • View Tenant Rent Account Data & Personal Information
  • Property details & repair history
  • Available 24/7
  • Request repair work
  • Post a rent payment for the tenant
  • Update tenant or associated contact details

Pyramid Online is a hosted service by OmniLedger designed for registered providers, providing mobile staff with a secure portal to view and update tenant information while on the move. Fully optimized for mobile devices, your staff will be able to spend more time with your tenants using any smart phone or tablet. Information available to mobile staff include:

Mobile Information Updates

Pyramid Online provides mobile staff with the facility to update tenant information and to record new contact on the move. Options include:

  • Adding New Tenant Related Contacts
  • Adding New History Records
  • Posting Rent Payments
  • Making Repair Requests

Data Security

Data security is vital; which is why Pyramid Online’s portal is secured behind an SSL certificate to ensure end to end encryption.  The service is hosted through OmniLedger’s data-center equipped with the latest hardware and software security, with information transferred on a regular basis through secure FTP, so there is no direct threat to your network or data.

Pyramid Online also includes double opt-in authentication via email and account security management facilities; providing the user with all the tools they need to manage, recover and reset their password information. While all modern devices come with built in security locks, Pyramid Online also has a built in automatic time-out feature to prevent idle access.

However, in the event you believe the mobile device or account has been compromised, your designated Pyramid Online administrator can block that account from accessing any of your data remotely.

Book your free demo

Latest Case Study

Dimensions UK

Dimensions, one of the UK’s largest not-for-profit organisations, are dedicated to providing high quality personalised support for people with learning disabilities and autism, helping them to be actively engaged with and contribute to their communities. People and their families are at the heart of everything Dimensions does. Having started off with just a single phone…

Continue reading

You may also be interested in



Promote digital independence for your service users with Pyramid’s Tenant Web Portal, MyTenancy. Access rent account information and important documentation 24/7 from any device.

Shian Housing

Mobile Working

Reduce workload duplication by delivering vital information directly to your field teams’ devices and letting them complete jobs onsite.

Rent Accounting

Rent Accounting

The Pyramid Rent Accounting forms the foundation of all your tenant and property data; assisting housing professionals streamline rents and arrears management through integration and business intelligence.