Pyramid Mobile Working

Exploit the benefits of integrated mobile working technology using Pyramid Mobile (powered by ProntoForms), a suite of applications designed for social housing to operate on all mainstream mobile platforms such as; the iPad, iPhone, Android devices and tablets.

Pyramid Mobile Working provides complete integration with your back office Pyramid system on a variety of modules, which can promote:

• Increased time with residents
• Intelligent two-way communication between mobile device and Pyramid
• Workflows can be mapped to your existing business processes
• Full audit trail to track all data received from your mobile operative
• Customisable forms to further extend use of Pyramid Mobile Working to other modules
• Standard library of forms for common business processes

Pyramid Mobile Working is available for three key system areas; Rents, Repairs and Supporting People and a brief breakdown is illustrated below:

Rents

• Tenant Updates – Contact Records
• Take Tenant Pictures
• Take Property Pictures
• Adding Tenant Note Records
• Adding Tenant History Arrears
• Action Record

Repairs

• Maintenance Requests
• Property Inspections
• Raise Repair Orders
• Take Repair Work Pictures

Supporting people

• Action Logs
• Meeting Logs
• Client Picture
• Client Update

This has helped staff to engage more with our residents and service users as they now have confidence that things are getting reported and actioned because they can see what staff are doing there and then. Staff have described using tablets as ‘A real time saver and a real life saver too.’