Pyramid Mobile Working

Delivering key information to your mobile working team for rents, repairs & supporting people

Pyramid Mobile Working

  • Dispatch jobs whilst workers are out of the office
  • Work on-line or off-line
  • Important tenant information always available in the field
  • Signature capturing
  • Capture & store photographic evidence
  • Automated notifications & alerts

Exploit the benefits of integrated mobile working technology using Pyramid Mobile (powered by ProntoForms), a suite of applications designed for social housing to operate on all mainstream mobile platforms such as; the iPad, iPhone, Android devices and tablets.

Pyramid Mobile Working provides complete integration with your back office Pyramid system on a variety of modules, which can promote:

  • Increased time with residents
  • Intelligent two-way communication between mobile device and Pyramid
  • Workflows can be mapped to your existing business processes
  • Full audit trail to track all data received from your mobile operative
  • Customisable forms to further extend use of Pyramid Mobile Working to other modules
  • Standard library of forms for common business processes

Pyramid Mobile Working is available for three key system areas; Rents, Repairs and Supporting People and a brief breakdown is illustrated below:

Rents

  • Tenant Updates – Contact Records
  • Take Tenant Pictures
  • Take Property Pictures
  • Adding Tenant Note Records
  • Adding Tenant History Arrears
  • Action Record

Repairs

  • Maintenance Requests
  • Property Inspections
  • Raise Repair Orders
  • Take Repair Work Pictures

Supporting people

  • Action Logs
  • Meeting Logs
  • Client Picture
  • Client Update

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Latest Case Studies

Action Housing

Action provides Supported Housing and services for those in need, around South Yorkshire and Derbyshire, with Pyramid Housing and Case Management

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