Pyramid Mobile Working

Delivering key information to your mobile working team for rents, repairs & supporting people

Pyramid Mobile Working

  • Dispatch jobs whilst workers are out of the office
  • Work on-line or off-line
  • Important tenant information always available in the field
  • Signature capturing
  • Capture & store photographic evidence
  • Automated notifications & alerts

Exploit the benefits of integrated mobile working technology using Pyramid Mobile (powered by ProntoForms), a suite of applications designed for social housing to operate on all mainstream mobile platforms such as; the iPad, iPhone, Android devices and tablets.

Pyramid Mobile Working provides complete integration with your back office Pyramid system on a variety of modules, which can promote:

  • Increased time with residents
  • Intelligent two-way communication between mobile device and Pyramid
  • Workflows can be mapped to your existing business processes
  • Full audit trail to track all data received from your mobile operative
  • Customisable forms to further extend use of Pyramid Mobile Working to other modules
  • Standard library of forms for common business processes

Pyramid Mobile Working is available for three key system areas; Rents, Repairs and Supporting People and a brief breakdown is illustrated below:

Rents

  • Tenant Updates – Contact Records
  • Take Tenant Pictures
  • Take Property Pictures
  • Adding Tenant Note Records
  • Adding Tenant History Arrears
  • Action Record

Repairs

  • Maintenance Requests
  • Property Inspections
  • Raise Repair Orders
  • Take Repair Work Pictures

Supporting people

  • Action Logs
  • Meeting Logs
  • Client Picture
  • Client Update

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Latest Case Studies

Target Housing

In more recent history, Target Housing invested more than ever to expand the services they provide to complex needs’ clients. Including £30M in 30 properties, procuring a 24/7 hostel in Rotherham and extensions to council allocated support projects. All these are maintained using the Pyramid Housing Management system, which has served Target Housing since 2011.

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One CIC

One CIC have awarded a contract for OmniLedger to supply them with a Pyramid Housing Management system. Read the full story here.

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Innisfree Housing

First registered in 1985 to meet the housing and support needs of the Irish community, Innisfree Housing Association now owns and manages over 550 homes mainly across the London Boroughs of Brent, Camden and Haringey.

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One support worker logs her working day