Digitally connecting your tenants using Pyramid Intelligent Forms
Many social housing organisations are looking for ways to keep their tenants and staff safe during the COVID-19 outbreak, whilst maintaining good business practices. Intelligent Forms, powered by Pyramid Messenger, makes this possible by delivering your forms and surveys to tenants using text messages. Try this yourself now by clicking here.
Deliver forms & surveys to your tenants digitally with text messages.
Let tenants complete custom forms and surveys online. Compatible with any browser.
Send your forms in bulk or ad-hoc, triggered automatically or manually.
Automatic updates to your Pyramid system using data provided by tenants. Including a full audit trail.
Fully integrated with the Pyramid Housing Management system, for maximum business optimisation.
Intelligent workflows that automated your processes, to empower tenant self-services.
Designing your Intelligent forms & surveys
What forms and surveys can you send? Anything. As part of Pyramid’s Intelligent Forms, you will be provided with a project manager who will help design and build all the forms and surveys you need. Here are some examples of the forms available:
Design and Create
Our dedicated project managers will help you design all the forms and surveys specific to your organisations needs. This includes any associated automated workflows that will help optimise your business processes.
Intelligent Forms is fully integrated with Pyramid, allowing users to access all of the modules features from the same familiar housing management system. This means your team can get started straight away with no training, although video tutorials and our support team will be available should you need a hand.
Operating on a fast response service level agreement, our helpdesk will be available for your team regarding any enquiry related to Pyramid Intelligent Forms. Simply call us on 01707 324201 or email email@example.com.
Text the word Signup with your name to 07860 031026 for a tenancy signup example.
For example: Signup Joe Bloggs
Request a repair
Text the word Repair with your name to 07860 031026 to request a repair.
For example: Repair Joe Bloggs
Text the word Survey with your name to 07860 031026 to trial a sample customer satisfaction survey.
For example: Survey Joe Bloggs
Proof of Identity
Text the word Proof with your name to 07860 031026 to trial obtaining a tenants proof of identity.
For example: Proof Joe Bloggs
SMS Text Messaging
Pyramid’s SMS Text Messaging enhances how Social Housing providers communicate with tenants using fully automated intelligent services, available 24/7
The Pyramid Rent Accounting forms the foundation of all your tenant and property data; assisting housing professionals streamline rents and arrears management through integration and business intelligence
Repairs & Maintenance
Pyramid’s complete range of Responsive Repairs and Cyclical Maintenance modules designed to accommodate all aspects of property management, including period checks, gas safety, planned maintenance and life cycle costing