Pyramid Intelligent Forms

Keep your tenants and staff COVID-19 safe by sending forms & surveys with Pyramid Intelligent Forms

Digitally connecting your tenants using Pyramid Intelligent Forms

Many social housing organisations are looking for ways to keep their tenants and staff safe during the COVID-19 outbreak, whilst maintaining good business practices. Intelligent Forms, powered by Pyramid Messenger, makes this possible by delivering your forms and surveys to tenants using text messages. Try this yourself now by clicking here.

SMS Texting

Deliver forms & surveys to your tenants digitally with text messages.

Online Forms

Let tenants complete custom forms and surveys online. Compatible with any browser.

Batch Texting

Send your forms in bulk or ad-hoc, triggered automatically or manually.

Pyramid Updates

Automatic updates to your Pyramid system using data provided by tenants. Including a full audit trail.


Fully integrated with the Pyramid Housing Management system, for maximum business optimisation.

Automated Intelligence

Intelligent workflows that automated your processes, to empower tenant self-services.

Pyramid Intelligent Forms
Reporting a repair
Pyramid Intelligent Forms
Repair location
Pyramid Intelligent Forms
Repair location in detail
Pyramid Intelligent Forms
Type of repair needed
Pyramid Intelligent Forms
Description & file upload

Designing your Intelligent forms & surveys

What forms and surveys can you send? Anything. As part of Pyramid’s Intelligent Forms, you will be provided with a project manager who will help design and build all the forms and surveys you need. Here are some examples of the forms available:

  • Tenancy Agreements
  • Tenant Surveys
  • Self Service Repair Request
  • End of Tenancy
  • Proof of Identity
  • Repair Satisfaction
  • ASB Surveys
  • Complaints/Compliments Surveys
  • Design your own
  • And many more

Your Support

Design and Create

Our dedicated project managers will help you design all the forms and surveys specific to your organisations needs. This includes any associated automated workflows that will help optimise your business processes.

Team Training

Intelligent Forms is fully integrated with Pyramid, allowing users to access all of the modules features from the same familiar housing management system. This means your team can get started straight away with no training, although video tutorials and our support team will be available should you need a hand.

Technical support

Operating on a fast response service level agreement, our helpdesk will be available for your team regarding any enquiry related to Pyramid Intelligent Forms. Simply call us on 01707 324201 or email

Want to give Pyramid Intelligent Forms a go?

Give these four simple scenarios a try by triggering the forms yourself:

Tenant Sign-up

Text the word Signup with your name to 07860 031026 for a tenancy signup example.

For example: Signup Joe Bloggs

Request a repair

Text the word Repair with your name to 07860 031026 to request a repair.

For example: Repair Joe Bloggs

Tenant Survey

Text the word Survey with your name to 07860 031026 to trial a sample customer satisfaction survey.

For example: Survey Joe Bloggs

Proof of Identity

Text the word Proof with your name to 07860 031026 to trial obtaining a tenants proof of identity.

For example: Proof Joe Bloggs

Book your free consultation

Want to know more about how Pyramid Intelligent Forms can transform your organisation? Contact us today.

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