PyramidG2 Housing Management System

PyramidG2 is a fully managed hosted Housing Management System, designed for rent accounting, arrears, property maintenance, finance & client management, specifically for the social housing sector.

A cloud based housing management software that includes all upgrades and updates.

More on PyramidG2 Housing Management

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Cloud-based Housing Management System

Modular solution for Rents, Repairs, Finance & Case Management

Scalable licencing with growth

Tenant Centric CRM

Fully integrated, real-time system, with 3rd party API toolkit

Powerful on-screen data manipulation & custom reporting

OmniLedger’s PyramidG2 Housing Management System & Services

OmniLedger’s PyramidG2 housing management system and services are designed for the social housing sector, to promote greater productivity through technology solutions and enhance tenant and client service experience.

All solutions are developed in partnership with like-minded sector professionals who are experienced with modern challenges. This development approach has provided PyramidG2 with flexibility to adapt to the business models of registered providers nationwide, whether they’re a small local co-op or large regional housing association.

Tenant Database
Tenant Database
Tenant Record
Tenant Record
PyramidG2 Housing Management System
Repairs Grid
Dashboard Example
Repairs Dashboards
PyramidG2 Housing Management System
Raise a Repair
PyramidG2 Housing Management System
Custom Report Generator

Our Customers

Supporting over 150 Housing Associations, Co-ops and YMCAs across the nation, many have continued to manage their business with the Pyramid Housing Management System for well over a decade, providing them with stability and growth. Here are some of our customers:

Adullam Homes Housing
Ability Housing Association
Brighton Housing Trust
Chelmsford City Council
Dimensions UK
Keniston Housing Association
NACRO
One CIC
Shian Housing Association
Social Interest Group
Tamil Housing Association
Target Housing
Thorners Homes
United Communities
Westway Housing Association
“For an association of our size, Pyramid was the perfect solution. As soon as we decided to proceed with the implementation, OmniLedger’s fast track project management approach meant the system and training were delivered quickly and effectively.”
Sean Cogan
Innisfree Housing Association
“With access to accurate information, Action has been able to make key business decisions, based on true KPI information, to continually make improvements to our services.”
Suzanne Danks
Action housing & support
“We were delighted to find that OmniLedger’s Pyramid Housing Management System addressed virtually every point that was outlined. OmniLedger had also shown that information could quickly be extracted from Pyramid in a wide variety of analysis formats, using either standard reporting tools or a custom report generator.”
Dianne Gable
Chelmsford City Council
“Within 12 weeks, our data was uploaded, and we were able to go live. The system’s easy-to-use interface meant that training was minimal, and we were able to start using it immediately. Pyramid’s centralised database and automated notifications meant that information is far more accessible.”
Nicola Crook
Thorner’s homes
“In the months since going live, we have processed an additional 300 FRA’s through the time savings achieved. The digital nature of the Pyramid Mobile and removal of external assessors has increased the quality of FRA’s being completed, meeting regulatory conditions and providing substantial savings.”
Alan Harper
Dimensions UK

A Housing Management System for organisations of all sizes

Since 1983, OmniLedger has been dedicated to strengthening the Values and Visions of our social housing customers, whether you’re a small local co-op or large regional association. Through working in partnership, we have developed a wide range of software solutions to help customers connect and improve the lives of their tenants.

Regardless of the size of your organisation, PyramidG2 provides your team with all the tools required to manage all aspects of housing, whether it be general needs, sheltered or supported housing. Every system includes the modules listed below and can be scaled to accommodate the traditional and hybrid working environments.

Core Housing Management System

PyramidG2’s core features that make up general system management tools.

User Management & Permissions

Role based user access with 2FA as standard.

Intelligent SMS

Send any stakeholder an ad-hoc or automated text message.

Single or Multiple Companies

PyramidG2 supports single or multiple company structures.

System Tools

User & data audit Logs, customisation tables and data import tools.

User Messages & Worktray

Users can send messages and receive automated alerts direct to their PyramidG2 inbox. Includes an event/action worktray for outstanding tasks.

Mobile Working

Allow remote working, with online and offline capabilities staff can receive and process tasks on their devices whilst onsite, with automated processing and document filing.

Online Tenant Portal

Provide tenants with access to their rent account and repair information, as well as published documents, e.g. statements, tenancy agreements, etc.

Custom Report Generator

Every module includes a custom report generator, allowing users to build custom equations and layouts. Includes automated output for updating visualisation tools such as PowerBI.

Integration Tools

All PyramidG2 modules are fully integrated, providing users with real time information and there is an API toolkit for 3rd party application integration.

GDPR Tools

Anonymise or redact records to comply with GDPR requirements and produce SAR’s as and when required.

Regular Updates

Receive the latest updates seamlessly every month

Housing & Support

Everything you need to manage your tenants, properties and supported clients, whether its general needs housing, supported housing or floating support.

Arrears Policy

Manage your tenants’ arrears with policy led processes, with every action logged within a tenant diary.

ASB

Record and process ASB cases, with case management and diary features for meeting KPI and response times.

Client Support

Create support plans, record interactions, complete risk assessments and monitor outcomes, complete with full mobile working capabilities.

Rent Accounting

Your tenant and property database, with all the tools you require to manage the rent process, including statement generation, KPI analysis and automated arrears processes.

Complaints, Comments & Compliments

Track, organize and resolve complaints or record compliments.

Void Monitoring

Monitor and manage relet activities with void tracking and data based event management.

Waiting List

Manage the application process with your own points assessment model.

Landlords

If you are managing properties PyramidG2, allows you to record the type of agreement, your responsibilities and can provide a complete landlord payment processing system.

Property Maintenance

Everything your users need to manage your properties, from cyclical maintenance, day-to-day responsive repairs to condition survey and committed expenditure reporting.

Cyclical Maintenance

Record components and inspections against each property, along with last performed and next due dates, for a complete compliance monitoring tool.

Planned Maintenance

Record major components and life cycles against each property and generate expenditure forecast and 30 year summary reports.

Day-to-day Repairs

Process repair orders, monitor completion and supplier performance.

Financials

Manage all aspects of your organisation’s finances using PyramidG2’s integrated financial ledgers, or use API and other integration tools for third-party applications, such as Sage, Xero, Open Accounts.

Component Accounting

Manage the depreciation and amortisation of Property Asset records and associated grants. Fully compatible with FRS102 requirements. Module includes a full suite of reports including the ability to forecast future depreciation commitments.

Nominal Ledger

A chart of accounts which can hold up to 90,000 accounts and over 9,999 cost centres, with budget management, bank reconciliation and management reporting.

Purchase Ledger

Maintain accurate supplier and contractor information, with invoice approval and document storage/viewing.

Sales Ledger

Maintain debtor accounts, including tenant recharges, process sales orders and generate invoices.

External Integration

Use API tools to integrate with 3rd party packages or systems, e.g. your contractors, financial packages, or an App.

See the full module list

Housing Management Training & Support Services

Project Management & Implementation

Worried about migrating to a new system? OmniLedger has you covered. We’ve developed tools to extract data from any system. Our project managers will also help you with data verification and system customisation every step of the way, getting your system live in as little as 8 weeks.

Training Team

Our training team have years of experience within the sector and have a proven track record of getting users comfortable with the system and their day-to-day tasks in a timely manner.

Dedicated Helpline

Our support team operates on a fast response service level agreement for your on-going care. With call resolution averages of 96% per annum, your team will be safe in the knowledge that the system will perform as they need.

Online Support

All customers will gain access to our online forum, where they can share their thoughts with other sector professionals. In addition, they supported by an online support portal which includes a repository of training videos, documents, and courses.

Housing Management Support

PyramidG2 Licencing

The PyramidG2 Housing Management System’s flexible licencing model has been designed to fit organisations of all sizes and can be scaled as your business grows.

Concurrent Users

Set-up an unlimited number of users on your system but only pay for the number of concurrent users required.

Scalability

With prices starting at 1 user PyramidG2 is scalable to an unlimited number of users. Just add users as and when your business grows.

Subscription Based

Manage your budgets easily with PyramidG2’s quarterly subscription model.

Price point peace of mind

Based on your initial investment and housing management system configuration, prices can be fixed for 3 or 5 years, to provide peace of mind. There are no surprise increases and after the initial term, only CPI increases would be levied.

Latest Testimonials

We believe in supporting the values and visions of social housing providers across the nation with our Pyramid Housing Management system. Here’s some of their stories:

Dimensions UK Featured

Dimensions UK

Dimensions, one of the UK’s largest not-for-profit organisations, are dedicated to providing high quality personalised support for people with learning disabilities and autism, helping them to be actively engaged with and contribute to their communities….

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Latest News

OmniLedger Logo Featured

Scottish Finance Conference 2023

Join us at stand 24 for this years Scottish Finance conference (14 – 15 November, MacDonald Aviemore Resort). Learn how your organisation can benefit from an integrated PyramidG2 Housing Management system by speaking with Gary or Kai.
Epsom and Ewell Logo

Epsom & Ewell Housing Association

London based Epsom & Ewell Housing Association is now live on PyramidG2 to manage their rents and repairs.
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Hillhead Housing Association

Hillhead Housing Association 2000, a community run Housing Association located in East Dunbartonshire, are now live on PyramidG2 to manage their rents, repair & finance, the next generation of housing management systems with tenant engagement solutions such as intelligent SMS & mobile working built in.
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Thorner’s

Thorner’s, a Southampton based almshouse providing accommodation for ladies over 55 and in financial need, are now live on PyramidG2 to manage their rents and repairs, the next generation of housing management systems featuring built in mobile working for onsite repairs processing.

Book your free consultation

Want to know more about how the PyramidG2 Housing Management System can digitally transform your organisation? Get in touch with our consultants today.