Thorner’s Homes Case Study

Thorner’s Homes was founded through a bequest of Robert Thorner in 1690.  It has been providing almshouse accommodation to women in need in Southampton since 1793. The charity now owns and manages two almshouse sheltered housing type schemes, dedicated single ladies over the age of 55 and in financial need.

As the organisation evolved Thorner’s adopted new solutions that managed different facets of the Charity. This resulted business practices being built upon a multi-system foundation, with simple tasks taking much more time than required, such as recalling an invoice or generating rent statements.

After a system review in 2017, Thorner’s identified that a much more integrated approach would be required, and have since addressed this using Pyramid Essentials, a hosted solution that manages Rents, Arrears, Repairs and Financial Accounting.