Document Management at Shian Housing Case Study Download

Document Management For Social Housing

Established in 1988, Shian caters for the general housing requirements of black and minority ethnic (BME) individuals in Hackney, Haringey and Islington with their portfolio of 450 homes. In recent years, Shian has recognised the difficulties of identifying and retrieving documents from a paper based archive system.

To tackle this growing paper trail and to improve existing business processes, Shian have deployed M-Files, an intuitive electronic document management (EDM) solution that has been integrated with their housing management system, Pyramid.