Case Studies

Working with Social Housing Providers to enhance the lives of their residents

OmniLedger works closely with social landlords to deliver Housing Management solutions that enhance the lives of residents and clients. Here’s some of the success stories that social landlords have made, from small local co-op’s to large regional housing association’s.

Innisfree Housing Association supports migrant people with Pyramid

First registered in 1985 to meet the housing and support needs of the Irish community, Innisfree Housing Association now owns and manages over 550 homes mainly across the London Boroughs of Brent, Camden and Haringey. Innisfree have used the Pyramid Housing Management System to manage their portfolio of properties for over two decades, to deliver high quality affordable homes to families, a scheme for Irish elders and supported housing for vulnerable single people.

SHAL’s Journey to winning NHF Best Financial Turnaround HANA Awards 2018

In a time of harsher budget constraints and complex sector challenges, SHAL demonstrated value for money by embracing change to deliver their tenants new homes, more property investment and greater supported services. All achieved through a new business strategy that redeployed existing resources and encouraged a culture shift with staff; a journey that led to them winning the NHF Best Financial Turnaround HANA Award in 2018.

Chelmsford City Council Implements Pyramid

Homelessness is devastating and can happen to anyone for a variety of reasons, including unemployment, mental health, domestic violence and substance misuse. Chelmsford City Council works with local partners to relieve homelessness in Chelmsford offering a wide range of homeless prevention support services to the community.

Tamil Community Housing Association Implements Rents & Repairs

TCHA has grown into an organisation housing local people from all communities and work across 11 London Boroughs, with their portfolio of 304 permanent and 30 short life properties.

Action Housing Supports Service Users with Pyramid

Action provides Supported Housing and services for those in need, around South Yorkshire and Derbyshire, with Pyramid Housing and Case Management

Tenants get Experian Credit Score at United Communities

By building up their credit rating, lenders and services providers are more likely to approve or provide better rates when applying for loans, opening bank accounts and purchasing goods on credit.

Is Text Messaging For Social Housing?

As of Q1 2017, Ofcom reported that 94% of adults in the UK now own or use a mobile phone. Text messaging presents social housing with a powerful tool to improve the quality of communications with tenants. In this short article, we will explore the implications involved with adopting intelligent text messaging for social housing.

Tenant Statements Under GDPR

One of the aims of GDPR is to protect against any potential personal data breaches, accidental or deliberate, leading to disclosure to unrelated third parties.

Shian Housing provides SMS for tenants

Following the implementation of Pyramid Messenger, an intelligent texting solution, Shian Housing Association have been able to dramatically increase the response to arrears management communications which as a direct result has led to a reduction in overall rental arrears.

Mobile Working at Adullam Homes

One support worker logged her working day with Pyramid Mobile, engaging with more residents and service users.

Shian Housing implements M-Files Document Management

Shian Housing recognised the difficulties of identifying and retrieving documents from a paper based archive system. To tackle this growing paper trail and to improve existing business processes, Shian deployed M-Files, an intuitive electronic document management (EDM) solution that has been integrated with Pyramid.

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Pyramid Housing Management System
Pyramid Housing Management System

Designed with housing professionals for rent’s, maintenance, finance & client management. See the complete module list.

Who we are
Who we are

Find out more about OmniLedger and how we help social housing providers with software solutions.

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Customer Support

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