Following the latest government guidelines, all OmniLedger staff have been operating a work from home policy. To ensure that we deliver continued support services to all our customers, our phone lines are now operating in disaster recovery mode. This means that all incoming calls to our usual office number, 01707 324201, are simultaneously diverted to support team mobiles, who will answer your call as quickly as possible.
However, given the difficult times, we are experiencing a higher level of calls than normal. To ensure that every case is resolved as quickly and efficiently as possible, we kindly urge all customers to email their enquiry to firstname.lastname@example.org, with as much detail as possible. This dedicated mailbox is continuously monitored and our support team will aim to prioritise and resolve your issue as soon as possible. For more information please see our COVID-19 business continuity policy.
OmniLedger’s Pyramid housing management software and services are designed for the social housing sector, to promote greater productivity through technology solutions and enhance the service experience tenants and clients receive from registered providers.
All solutions are developed in partnership with like-minded social housing professionals who are experienced with challenges facing the sector. This development approach has provided the Pyramid Housing Management system with flexibility to adapt to the business models of registered providers nationwide, whether they’re a small local co-op or large regional housing association.
OmniLedger’s close working partnership with social housing professionals has enabled us to continue being at the forefront of developing software solutions that enrich the lives of tenants and clients; promoting greater digital independence. Including building a credit rating through rent payments, SMS Text Messaging self-services and personal online rent account portals with MyTenancy.
The Pyramid Rent Accounting forms the foundation of all your tenant and property data; assisting housing professionals streamline rents and arrears management through integration and business intelligence.
Pyramid’s complete range of Responsive Repairs and Cyclical Maintenance modules designed to accommodate all aspects of property management, including period checks, gas safety, planned maintenance and life cycle costing.
Pyramid financial accounting module is an integrated Nominal Ledger that collates data from all peripheral ledgers across your Pyramid Housing Management System, which is automatically updated in real-time.
Promote agile working and increase efficiency by delivering vital information directly to your front line staff on a range of device. Pyramid Mobile operates virtually any device, including Android, IoS, Windows and desktop PCs.